Online booking for therapists and counsellors
Marchlight takes appointments online for therapists and counsellors, and sends reminders so fewer of them are missed. It costs $39 a month for the whole business, however many staff you have.
What a missed appointment costs a therapy practice
A silent no-show leaves a clinician sitting in an empty room for fifty minutes that cannot be sold again.
An illustration, with the assumptions shown. 25 appointments a week at $115 each, with 8% not turning up, is $230 a week, or $11,960 a year. Put your own numbers into the no-show calculator.
Most missed appointments are forgotten, not cancelled on purpose. A confirmation, then a reminder 24 hours and 2 hours before with a link to move the slot, recovers many of them. We cannot promise a specific reduction for your business.
How it works for therapists and counsellors
- Fifty-minute sessions with a gap before the next client, set per service.
- Clients get a link to move or cancel without phoning, which helps most when they are anxious about calling.
- The booking form collects only the details you need, so you are not gathering more than you have to.
Add one line of code to the website you already have, or send customers to a booking page we host. Setup takes about two working days from your rota.
Price
$39 a month for the whole business, unlimited staff and services. $99 setup. No minimum term.
Founding offer, 3 of 3 spots left: the first three clients pay 50% less for three months and nothing for setup. We ask for a short quote once it is running.
What it does not do
- No SMS or WhatsApp reminders. Reminders are email only.
- No deposits or payment collection at booking.
- No two-way Google Calendar or Outlook sync.
- One customer per appointment slot: no group classes with seat limits, and no room or table booking.
- It is a diary, not a client or patient record system.
The full list, and who runs this, is on the about page.